Refund and Returns Policy
Refund and Return Policy
At Bharat Casual Point (BCP), we strive to ensure your satisfaction with every purchase. Our refund and return policy is designed to provide a hassle-free experience while ensuring fairness and transparency.
Refunds
Refunds are available for eligible products within 3 days from the date of delivery.
To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as received.
Refunds are processed back to the original payment method used during the purchase.
Return Process
Contact our customer service team within the refund window to initiate a return request.
Our team will guide you through the return process, including packaging instructions and return shipping details.
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
Shipping Charges
If a refund is approved, shipping charges may apply. These charges will be deducted from your refund amount.
Shipping charges are applicable in cases where the product is not defective or damaged, and the return is due to reasons other than our error.
Exclusions
Certain products may not be eligible for refunds or returns due to hygiene reasons or special considerations. Please check the product description or contact us for clarification.
Customized or personalized products are non-refundable unless there is a manufacturing defect or error on our part.
Contact Us
If you have any questions or need assistance regarding refunds or returns, please contact us at:
Email: info@digittechstore.com
Phone: +91-7017908578, +91-8077882153